#design

1. The Work is in the Fog of War

   2026-01-16

   The designs are done, everyone’s nodding… and then ticket-writing reveals how little you actually know. If you’ve ever felt that lurch, this is a way to name it - and stop mistaking it for failure.

2. The Resurgence of the Webmaster

   2025-11-24

   Somewhere between “contact the webmaster” and “please open a ticket”, we misplaced a particular kind of web magic. I think it’s coming back — and you might already be carrying it.